01244 261391

01244 261391

Frequently Asked Questions

Your Park Management Questions

Accounts Solutions

Sage Business Cloud Accounting, formerly Sage One, offers all you need to manage your small business finances.

Hosting Sage 50 in the Cloud enables you to reduce IT overheads as there is no need for expensive servers or hardware. Your accountant can easily access your company accounts which helps reduce auditing costs. Bookkeepers can easily access accounts data.

Like many other online solutions, data is stored in the United States of America. Sage uses the servers of Amazon to store customer data which uses secure 256 bit encryption (similar to most major banks). These servers are mirrored, which means that if one was ever to go down you would be able to continue working seamlessly as it would automatically switch over to an identical server minimising down time.

Your Park Communications Questions

Basically the old BT Digital Network is out of date and can’t keep up with demand. Technology is advancing at warp speed with smart devices, phones, cloud based systems, Internet of Things (IoT) and much more. 

The switch off will affect all businesses currently operating on PSTN, Copper Broadband or ISDN, which is an estimated 2 million SMEs in the UK. If your business currently has a traditional ISDN/PSTN systems then it’s going to be good practice to look for an alternative.

Don’t Panic ! You need to consider Voice over Internet Protocol (VoIP) for your communications. VoIP systems are cloud based systems without the need for onsite hardware.

However, this is not just about phones calls. Your business may have a number of services connected to phone lines, like alarms, door entry systems and payment terminals. There are plenty of IP based solutions for these services, but you’ll need to start planning ahead to ensure business continuity and avoid getting caught in the last-minute rush.

Your Park IT Questions

Microsoft has four Office packages; a breakdown of each package can be found below:

Microsoft 365 Business Basic: includes web version of Word, Excel, PowerPoint, Teams, Outlook, OneDrive, and SharePoint. With the basic package you are also provided with a 50GB Exchange online mailbox, as well as 1TB cloud storage.

Microsoft 365 Apps for Business: includes desktop versions of Word, Excel, PowerPoint, Outlook, Access, and Publisher. You are also provided 1TB cloud storage with OneDrive

Microsoft 365 Business Standard: includes everything from the Basic package, plus desktop versions of Word, Excel, PowerPoint, Teams, Outlook, OneDrive, Access, and Publisher.

Microsoft 365 Business Premium: includes everything from the Standard package, plus Advanced security, Access and Data control, and Cyberthreat protection.

Email signatures can be modified and applied within the Outlook desktop application, however if your company requires all signatures to be uniform we recommend Exclaimer Cloud Signature. By using Exclaimer it allows us to modify and create signatures from a cloud portal and assign different users specific signatures based on their department/ role.

Yes, we migrated, build, and host websites on our cloud platform. Our sites are continuously monitored. We keep our sites secure by apply SSL certificates and installing threat management plugins. We also provide Search Engine Optimisation services on request. Website plugins and WordPress updates are applied on a weekly basis by our tech team who ensure backups are taken before updates are applied. We take numbers server level and application level backups of all of our sites multiple times throughout each day to ensure we have an up to date rollback in case we ever need to restore.

SharePoint is a secure cloud-based storage space provided by Microsoft, it gives you the ability to store, organise, share, and access information from any device worldwide. All you need is a web browser and an internet connection. SharePoint allows multiple users to work collaboratively on the same document. Different permissions can also be applied based on a user’s specific needs.

Microsoft 365 provides access to a multitude of different applications. Some examples of the apps which are included with Microsoft 365, excluding Office applications, are Bookings, Forms, Yammer, Power Automate, Project, Power Apps, Delve, Stream. These applications allow you to streamline your work processes, for example, Power Automate is an online app used for the creation of automates workflows between apps and services to synchronise files, get notifications, and collect data.

Your Park Marketing Questions


  1. Is your website still representative of your business?
  2. Have the aims of the website changed?
  3. Is your website still doing what you want it to do?
  4. What are your customers saying about your website?
  5. When did you last update your website?
  • Can you see how many visitors are coming?
  • How long they stay for?

Are they:

  • Launching new websites?
  • Adding a Booking Portal?
  • Integrating Social Media?

Complete Holiday Park Solutions can help you with all aspects of redesigning your website, from improving its user-friendliness and reliability to optimising key pages for search.


Why not have a look at a couple of our websites…



Contact us to arrange a FREE Website Audit.


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